Sales & Support
Having a solid understanding of your Evanced products is critical for successful implementation to your staff and public. Evanced offers you many ways to help you with information about implementing and using our products and services.
In addition to our free, live training webinars, we offer manuals and other materials to get you started as quickly as possible with your products.
We offer free, live training webinars each week in addition to recordings of all of our webinars. For our customers, that means endless opportunities to learn about their products. Webinars are always free to attend, whether you're new to our products or a long-time customer interested in learning about new features.
Have a question? We're here to help. You have three options when seeking answers: contact our Support Center to speak to a member of the Support team, ask other Evanced customers in our Discussion forums, or log in to the Knowledge Base where articles on software related topics are both searchable and browseable.
FAQs
Q. How do I get a price quote for my library?A. Contact Rob Cullin or Claudia Hackworth at (888) 519-5770 or sales@evancedsolutions.com
A quote will typically be generated within 3 - 5 business days.
Q. How do I order Evanced Solutions' software?
A. Contact Sales at (888) 519-5770 or sales@evancedsolutions.com
In addition, you may complete and return a copy of our order form at any time. Please email orders to sales@evancedsolutions.com. You may also fax to 1-888-519-5770, but email is preferred.
Product & Training Order Form (.xls)
Q. What is the difference between purchasing the software and subscribing to the software?
A. A "purchase" means a one time purchase where the software is installed on a server a your library. The price includes installation, unlimited training, and all updates. Customers who choose to purchase then pay an annual maitenance fee every year they have the software. Subscriptions are hosted on Evanced servers and also included unlimited training and updates. The annual fee is higher for subscriptions, but all hosting is handled by Evanced.