Sales & Support FAQ

Q. How do I get a price quote for my library?
A. Contact Rob Cullin or Claudia Hackworth at (888) 519-5770 or sales@evancedsolutions.com
A quote will typically be generated within 3 – 5 business days.

Q. How do I order Evanced Solutions’ software?
A. Contact Sales at (888) 519-5770 or sales@evancedsolutions.com
In addition, you may complete and return a copy of our order form at any time. Please email orders to sales@evancedsolutions.com. You may also fax to 1-888-519-5770, but email is preferred.
Product & Training Order Form (.xls)

Q. What is the difference between purchasing the software and subscribing to the software?
A. A “purchase” means a one time purchase where the software is installed on a server a your library. The price includes installation, unlimited training, and all updates. Customers who choose to purchase then pay an annual maitenance fee every year they have the software. Subscriptions are hosted on Evanced servers and also included unlimited training and updates. The annual fee is higher for subscriptions, but all hosting is handled by Evanced.