FAQ: Editing recurring reservations in Room Reserve

It’s time for another FAQ with Larry Woodhouse, our Training Coordinator…take it away Larry…

We explored this question from the Events side in our last post, but we need to look at this from the Room Reserve side, too. Actually, the two are pretty similar in some respects. There is, however, a difference as well.

OK, first, let’s talk about the similarities: Just like there are recurring events, there can also be recurring reservations, and there may come a time when you need to edit a single date from the recurring series. So, in Room Reserve, you would do this by going to the Requests/Reservations link and locate the reservation under the appropriate tab; Pending, Pending Payment, or Accepted.

Once you’ve located the reservation here, you should be seeing a listing of all the dates in that series. You can click on the individual date and then click the Edit button. Once in Edit Mode, you can modify any of the fields that are on the page, plus click on the “Change Reservation” button. This will allow you to change the reservation date, time, or even the selected meeting room.

The second option to edit is by unchecking the box for “Combine Recurring Reservations” and click Search. Just like Events, this separates the reservation into its individual dates and you can use the “Edit Single” button to make any modifications to the specific date that may be necessary.

Now, unlike Events, you cannot go to the Room Request calendar and click on the individual date to edit. The only activity you can do from the calendar is open the reservation in View Mode where you can perhaps Accept, Deny, or Archive the request date. For Room Requests, changes in the reservations are done from the Requests/Reservations Maintenance page only.

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