A note about Support this week
Happy Thanksgiving everyone!
Because the week of Thanksgiving is consistently a slow week (we receive significantly fewer support calls and emails this week), our Support team is using the down time to transition our Customer Resource Management system to a new product. Our responses times will be a bit more slow than usual – expect about a one day delay – depending on the question and when you contact us. (If we are up to our elbows in data transition, it might take us a while to respond)
We know this is a huge inconvenience, so we made sure that we launched our Knowledge Base late last week. The Knowledge Base replaces the wiki we were using to store documentation. We think you’ll find this new solution to be easier to use and more intuitive. Here’s a video with a quick tour and more information:
The Team at Evanced Solutions
support@evancedsolutions.com
888-519-5770